{"id":7669,"date":"2020-08-12T05:44:25","date_gmt":"2020-08-12T09:44:25","guid":{"rendered":"https:\/\/fefps.com\/?page_id=7669"},"modified":"2022-08-04T09:31:33","modified_gmt":"2022-08-04T13:31:33","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/fefps.com\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
\n

(FEFPS) Florida Electronic Fingerprinting Services LLC Refund Policy<\/h2>\n

All services provided by FEFPS are strictly prepaid.
\nRefund Policy:<\/strong><\/p>\n

All services rendered by FEFPS provided on a non-refundable basis.<\/p>\n

Once fingerprints transmitted \/or FBI\/ FBI FD -258 Hard Cards\/ FDLE\/Professional Services rendered, no refunds \u2013 under any circumstances.<\/p>\n

Non-Refund Policy:<\/strong><\/p>\n

FEFPS clients have one courtesy re-fingerprinting due to the condition of the client\u2019s fingerprints or FDLE rejection.<\/p>\n

FEFPS fingerprint application form requests ORI number, this information is the client\u2019s responsibility. We do not issue refunds for incorrect ORI numbers with applicant criminal history submission.<\/p>\n

Cancellation Policy:<\/strong><\/p>\n

We accept appointments via invoicing only. We require 24-hour notice for cancellations.<\/p>\n

Credit Card Customers:<\/strong><\/p>\n

Credit card customers agree not to chargeback any credit card invoicing for services rendered, but instead will be issued a check by FEFPS via US mail within 30-Days of the Email Requested Refund <\/p>\n

FEFPS issues refunds under these circumstances only:<\/strong><\/p>\n

Adherence to FEFPS Cancellation Policy.<\/p>\n

FEFPS is closed for your scheduled appointment you are not able to reschedule.<\/p>\n

If you are eligible for a refund, please contact FEFPS \u2013 info@fefps.com<\/a> to request a refund.<\/p>\n

Please include:<\/strong> <\/p>\n

Florida Electronic Fingerprinting Services (FEFPS) Refund Request Form in your email. <\/p>\n